Subject access requests and data subject complaints

We collect minimum data from schools to allow teachers and students to access the Discovery Education platform and use the content. This information is controlled from the school's MIS (if using our MIS sync tool) or by a school administrator.

Any teacher email or contact details in our CRM will be deleted within 72 hours of a request from the data subject to do so. All outgoing emails have an unsubscribe link. If we receive a subject access request we will retrieve the relevant data held in our platform and CRM systems and provide them to the data subject within 48 hours of their request.